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SHIPPING & RETURNS

SHIPPING POLICY

Thank you for visiting and shopping at A X P​. Following are the terms and conditions that constitute our Shipping Policy.

Shipment Processing Time

 All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment to P.O. boxes or APO/FPO addresses

A X P ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

A X P​ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.

RETURN & EXCHANGE POLICY

All sales are final. We accept returns or exchanges for products damaged in transit or incorrect items was shipped to.

Refunds and Exchanges: To be eligible for a refund or exchange, you must first email within 7 days of receiving item. Upon receipt of your email
we will respond promptly and accordingly and make sure your replacement is sent out. If a replacement item is no available, we will refund the full purchase price
if it was deemed damaged upon transit or the item was incorrect.

Your satisfaction is our number one priority. Please let us know how we are doing and how we can improve.

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